Formbricks
Open SourceOpen-source survey and feedback platform for developers
AI Summary
Formbricks is a self-hosted, open-source solution for creating and managing surveys, forms, and feedback mechanisms. It enables developers and product teams to conduct surveys directly integrated into their applications. Ideal for teams that need full control over their data collection.
✓ Pros
- + Fully open-source and self-hosted for maximum data control
- + Easy integration into web applications via SDK
- + No external dependencies or third-party data transfers
✗ Cons
- − Requires technical knowledge for self-hosting and maintenance
- − Smaller community compared to commercial alternatives
Use Cases
- → Capture product feedback and user satisfaction directly in the app
- → Onboarding surveys and welcome questionnaires for new users
- → Conduct customer research and market research
- → Implement NPS measurements and sentiment analyses
Who is it for?
Developers and product teams who prioritize data privacy and want full control over their feedback infrastructure.
Tags
What is Formbricks?
Formbricks is an open-source platform that lets developers and product teams embed surveys, forms and feedback mechanisms directly into their applications. Everything runs on their own infrastructure. No data goes to external services, and no third-party sits between the team and its users. Formbricks is aimed explicitly at teams for which this level of control is not an optional extra but a requirement.
Core features
- In-app surveys: Surveys can be triggered directly inside the product, for example after specific user actions or during onboarding of new accounts.
- SDK integration: A JavaScript SDK enables integration into web applications without external dependencies.
- NPS and sentiment analysis: Standardised formats such as Net Promoter Score can be configured and evaluated.
- Onboarding questionnaires: New users can be surveyed at first login to support segmentation or personalisation.
- Self-hosted deployment: All data remains on the team's own infrastructure, which simplifies compliance with regulatory requirements (such as GDPR).
Who is Formbricks for?
The primary audience is teams that want to collect user feedback inside their product and cannot or will not compromise on data privacy. This applies to B2B products handling sensitive customer data and teams operating in regulated industries.
Anyone without experience in Docker or comparable deployment tools will need to invest time in the setup. The community is smaller than those around commercial alternatives, which can make troubleshooting slower.
Context & alternatives
Formbricks sits in the in-app feedback and product research space, alongside hosted services such as Typeform and SurveyMonkey, and Posthog (which now includes similar survey features) on the self-hosted side. The key difference from commercial solutions: there are no monthly fees per response or user, and the entire codebase is open. Teams that already run their own cloud infrastructure and want to keep feedback data in-house can reduce licensing costs and retain full data ownership with Formbricks.
