Quackback
Open-Source Alternative to Canny: Feedback, Roadmap & Changelog
AI Summary
Quackback is an open-source alternative to Canny that enables teams to centrally collect, prioritize, and communicate user feedback. The tool combines feedback boards, a public roadmap, and a changelog in a single platform – available either self-hosted or as a cloud solution. AI-powered duplicate detection, a REST API, and webhooks round out the feature set.
✓ Pros
- + Open source (AGPL-3.0) and self-hostable – full data control with no vendor lock-in
- + AI-powered duplicate detection and sentiment analysis reduce the burden on feedback management
- + REST API with webhooks and integrations enable seamless embedding into existing workflows
✗ Cons
- − Relatively new project with a still small community (132 GitHub stars) – long-term support uncertain
- − Self-hosting requires technical expertise for setting up and maintaining your own infrastructure
Use Cases
- → Collect feature requests from users and prioritize them via upvoting
- → Maintain a public product roadmap and keep users informed about development progress
- → Publish changelog entries and automatically notify users about implemented features
- → Capture feedback directly within your own app using an embeddable widget and process it further via API
Who is it for?
Quackback is aimed at product teams and developers looking for a transparent, privacy-compliant, and cost-efficient solution for user feedback management.
